Welcome to Good Owner Title which may include the website gotitleagency.com, together with the online, mobile, and in person services of Good Owner Title Agency, LLC and/or Good Owner Title Agency of the West, LLC and/or Good Owner Title Settlement Services doing business as Good Owner and Good Owner Title, and its related companies, affiliates, and subsidiaries (“Good Owner”, “Company”, “we”, or “us”).

This Privacy Policy describes how we collect, use, share, and protect the Personal Information that we collect when you visit our website, and any of our other websites, use other third party digital systems provided to you by us (together the “Websites”), use our or our third parties’ mobile applications, if any, (our "Apps"), interact with our application program interfaces and other services we make to interact with you through social networks (such social networks, "Social Networks"; our services that interact with Social Networks, "Social Network Services"), or use other services (our Websites, Apps, Social Network Services and related services are collectively our "Services").

When you use our Services, you agree that we may use and disclose your Personal Information as described in this Policy. If you do not consent to these terms, you should not use the Services or otherwise provide us with any Personal Information.

This Privacy Policy does not apply to any websites or applications that we do not operate or other websites that have their own privacy policies, including Social Networks. To the extent that we provide your Personal Information to our agents or service providers, we will take what we believe to be commercially reasonable steps to ensure that they safeguard such information and use it only for the intended purposes. However, we are not responsible for the practices employed by any third-party website that we may link to, nor for the information or content contained therein. We encourage you to review the privacy statements of such other websites to understand their information practices and terms of service.

Note that when we provide you with certain financial or insurance Services, we may provide you with an additional notice entitled, “What Does Good Owner Do With Your Personal Information?” (the “GLBA Notice”) that describes how we collect, share, and protect the non-public personal information that we collect in connection with providing financial and insurance products and services. To the extent that there is any conflict between this Privacy Policy and the GLBA Notice, the GLBA Notice will control.

1. HOW WE COLLECT AND USE INFORMATION

We collect the following types of information about you:

Personal Information: For purposes of this Policy, “Personal Information” means any information that can be used to personally identify you or your computing device, including anonymous information that can be used to personally identify you or your computing device when used in connection with other information.

We collect Personal Information from you directly through our Services (for example, when you create an account on our Websites or Apps) and by communicating directly with you by telephone and by email. Personal Information that we may collect from you directly includes the following: your name, mailing address, billing address, phone number, username, password, and demographic information. We may retain any messages you send through the Services, and may collect Personal Information you provide in any user-generated content that you post to the Services or otherwise provide to us (“User Content”).

We use your Personal Information to provide, operate, maintain, and improve the features and functionality of our Services and the title, insurance, escrow, and other products we offer (including by conducting market research). We use your Personal Information to communicate directly with you about our Services and products, about our Company, and about your account generally, such as to send you email messages and push notifications and to permit you to share content with others on the Services. We may use your Personal Information to send you promotional material from us or our partners. We also may use your Personal Information to provide you with customer service and to send you Services-related emails or messages (e.g., account verification, order confirmations, change or updates to features of the Services, technical and security notices). We use your Personal Information to improve the security of our Services and to anticipate and respond to unauthorized, fraudulent, or unlawful activity. We may use your Personal Information to personalize the Services to you, including in communications to you through our Social Network Services and in advertising through our Services and through third-party services (including advertising on other websites that we do not operate).

For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

Aggregate or Demographic Information: We may collect and analyze aggregate data assembled from Personal Information collected via the Services. Aggregate data is collected in order to better understand the demographics and usage patterns of all users of the Services, so that we can provide the highest level of service to our customers. Such aggregate data generally is not personally identifiable or linked to a specific user.

Technical Information: Our servers may automatically track and collect certain technical information about your use of the Services, including, without limitation, your browser type, your operating system, Internet Protocol address, bandwidth speed, your browsing behavior, websites that you visit before or after our Websites, and other technical data about you and your device(s), including information collected through cookies, web beacons, and other technologies (see below for more information about cookies and other tracking technologies). Some technical information may qualify as Personal Information, while other technical information may not be personally identifiable. We generally use technical information for system administration, security and statistical analysis.

Mobile Device Data: Certain mobile devices contain unique identifiers that can be used, for example, to identify the physical location of such devices. Mobile devices also typically transmit caller ID data when used to transmit a telephone call or text message. When you access the Services through a mobile device, we may collect, use, transmit, process and maintain unique identifiers, caller ID data, location-based data, and similar information for various purposes, including to provide the Services you request and to improve your experience with the Services. The Services also may require collection of your mobile phone number in order for you to participate in certain features and that number may be associated with your other Personal Information.

Through our Services, we also may request your permission to collect certain information from you on your mobile device (for example, your photographs, information about your contacts in an address book application, or your list of personal connections on a Social Network). If you give us permission to do so, we may share your Personal Information collected in this manner (subject to this Privacy Policy) and send communications to your contacts or Social Network connections about our Services and products available through our Services.

When you first launch any of our mobile applications, you may be asked to consent to the application’s collection of location information. If you consent, information regarding your location may be transmitted to us and/or to third parties in order to provide Services to you. In some circumstances, we may not be able to provide our Services without this location information, which means that you may not be able to use our Services if you do not provide your consent. If you initially consent to our collection of location information and change your mind, you can revoke your consent by changing the preferences on your mobile device. You also may stop our collection of location information by following the standard uninstall process to remove our applications from your device.

If you give us permission on your mobile device, we may send you promotional and non-promotional "push" notifications to your mobile devices about our Services and products available on our Services.

Social Network and other Third Party Data: We may collect Personal Information about you from third parties and commingle that information with information we collect in other ways. In particular, we may collect Personal Information about you when you use Social Networks (for example, by posting to your feed), when you log into our Website, App, or Social Network Services using your credentials from Social Networks or other third-party websites or applications (for example, when you authorize Facebook to log in and create an account for you on our Website, Apps, or other Services), and when you use our Social Network Services (for example, when you communicate with us through Social Networks to purchase products). We may also collect Personal Information about you from third-party service providers such as payment processors and other businesses that we partner with to offer our Services or sell products through the Services.

2. SHARING OF YOUR PERSONAL INFORMATION

We may use your Personal Information in order to provide the Services, to deliver advertising content to you, and otherwise for our everyday business purposes, as described above. Note, however, that we also may disclose your Personal Information to third parties in order to provide the Services and for other reasons. Where permitted or required by law, the reasons that we may use and disclose your Personal Information include, as we deem necessary or appropriate, in our sole discretion:

• To create de-identified, anonymized, aggregated or similar non-personally identifiable data, which we may use for any lawful business purpose, including by sharing such information with third parties for advertising, industry research and analysis, demographic profiling, and other similar purposes;

• To engage in routine business uses that an ordinary and reasonable person should expect in the context of the Services that we provide, the reasons for which we collect Personal Information, and/or the ways that similar businesses ordinarily operate, including, for example, uses and disclosures:

• to service providers, independent contractors, information technology providers,

• consultants, mailing and other business process providers, vendors, and other

• third parties which help us to operate and improve our business, including by providing analytic services;

• to our employees and any parent, subsidiary, or affiliated business entity; for security, anti-fraud, authentication and verification purposes; to respond to questions or requests or to contact you for lawful purposes, including for surveys;

• to work with third-party vendors, consultants and service providers that work with us in administering and providing the Services and/or selling products, and who reasonably need the Personal Information to do their jobs, which may include helping us to analyze how the Services are used, diagnose service or technical problems, customize content or deliver personal communications, and/or protect the security or integrity of the Services;

• to our co-branded business partners with whom we may jointly provide Services to you;

• to deliver relevant advertising and promotional offers to you, including advertising that is served by third parties to you on our behalf on other websites. Although we may use third-parties to serve advertising to you (including, for example, personalized advertising served to you through Facebook), we do not control or review the technologies that those third-parties may use on their websites (for example, cookies) to track and collect Personal Information about you;

• to respond to or participate in commercial disputes (e.g., lawsuits or investigations);

• to persons appearing to have a lawful interest in the Personal Information (e.g., to an insurance company processing an insurance claim involving you); or to comply with applicable law;

• In connection with a merger or other business combination or separation (including, but not limited to, a voluntary or involuntary change in our business or structure, or a reorganization, financing, change of control, sale of all or part of our stock or assets, spinoff, bankruptcy, dissolution, or any related to similar proceedings);

• To respond to legal process, claims, legal proceedings, or to regulatory authorities (such as pursuant to a subpoena; warrant; court order; investigative demand from law enforcement, regulators or others; national or international security letters, etc.)

• To investigate, prevent, or take action against activity that we believe is illegal, unethical, or legally actionable (including fraud or stalking), security or technical issues;

• To protect against fraud, claims, or other liability or harm to you, us, or others;

• To exercise or perform a legal, ethical, contractual or other right or obligation, such as to enforce our Terms of Use or other agreements, or to investigate potential violations thereof; and

• With your consent or otherwise for such lawful purposes as may be disclosed or evident at the time that you provide Personal Information to us (e.g., when you provide Personal Information in response to a survey, to sign up for an event, or to register for a newsletter).

We also use cookies and web beacons for certain purposes, as described in more detail in Section 1. If you interact with our Social Network Services (for example, by "liking" products available through our Services), certain Public Information, such as your image, name, and other information you choose to provide, may be displayed publicly and/or to your personal connections on Social Networks (for example, by posting to your feed or your connections’ feeds).

Most Social Networks allow you to control what, if any, of your Personal Information is shared on those Social Networks based on your interactions with services like our Social Network Services.

Please review the privacy policies and customizable settings of the Social Networks you belong to in order to learn more about controlling how your information is shared on those Social Networks. For further information on your choices regarding your information, see the section below called, “Your Choices Regarding Your Information.”

3. HOW WE STORE AND PROTECT YOUR INFORMATION

Storage and Processing: Personal Information collected through the Services may be stored and processed in the United States or any other country in which Good Owner or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union, Canada, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Good Owner or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Security: We care about the security of your information and use what we believe to be commercially reasonable safeguards to protect the information we collect from or about you (including Personal Information) from unauthorized access, use, or disclosure. For example, we take reasonable steps to verify your identity before granting access to your account.

However, no method of transmitting information over the internet or storing information is completely secure. WE ACCORDINGLY DO NOT GUARANTEE THAT INFORMATION ON THE SERVICES MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, DUTIES OR CONDITIONS IN THAT REGARD. If any applicable law imposes on us a duty with respect to these matters that cannot be disclaimed, you acknowledge and agree that our commercially reasonable precautions shall be considered to satisfy that duty unless (and only unless) we have engaged in willful misconduct.

Also note that you have a role in the security of your personal information. For example, you should not provide us with Personal Information that we do not request; you are responsible for controlling access to any personal computing device through which your Personal Information may be stored, accessed, or sent; and you are responsible for safeguarding any passwords or other log-in credentials to may be used to access to your Personal Information. Your privacy settings may be affected by changes to the functionality of third party sites and services that you add to our Services, such as Social Networks. We are not responsible for the functionality or security measures of any third party.

Compromise of information: In the event that the security of any Personal Information under our control is compromised, we will take reasonable steps to investigate and mitigate the situation, including, when and where appropriate, by notifying those individuals whose Personal Information may have been compromised and taking other steps in accordance with applicable laws and regulations.

4. YOUR CHOICES ABOUT YOUR INFORMATION

Commercial and marketing communications: We may provide notifications to you that are required by law or that are for marketing or other business-related purposes. Subject to applicable law, we may provide such notifications to you via email, text message, hard copy, or through conspicuous posting on our Websites or otherwise through the Services. We reserve the right to determine the form and means of providing notifications to you.

We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out. We also may use your Personal Information to send you Services-related informational emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Services, technical and security notices). You may not opt out of such Services-related e-mails.

You control your account information and settings: You may update your account information at any time by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make reasonable efforts to promptly process all unsubscribe requests. As noted above, you may not opt out of Services-related informational communications. If you have any questions about reviewing or modifying your account information, you can contact us directly at info@gotitleagency.com.

Online Advertising. We may permit third-party online advertising networks to collect information about your use of our Services over time so that they may display ads that may be relevant to your interests on our Services as well as on other websites or applications. Typically, the information collected for this purpose is collected through cookies or similar tracking technologies. The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device.

Disabling cookies and/or other tracking tools may prevent Good Owner or its business partners from tracking your browser’s activities in relation to the Services, and for use in targeted advertising activities by third parties, but if you choose to refuse cookies or other similar tools from our Services, some functionalities or features of the Services might not work properly, may be slower, or may be unavailable.

If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at info@gotitleagency.com. To learn more about cookies, clear gifs/web beacons and related technologies, you also may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, located at https://thenai.org/. Although such information should be helpful, we do not control or guarantee its accuracy or that it will be effective with respect to all information gathering tools or in all circumstances.

How long we keep your User Content: Following termination or deactivation of your account, we may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.

5. "DO NOT TRACK"

Many web browsers and devices allow you to transmit "do not track" signals that express your preference not to be tracked across different websites and over time. We currently do not take action in response to "do not track" signals or other similar mechanisms.

6. CHILDREN’S PRIVACY

While we do collect information about the children of our adult customers, our Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to delete such information as soon as possible. If you believe that we might have any Personal Information from or about a child under 13, please contact us at info@gotitleagency.com.

7. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, we will provide you upon your request a list of your Personal Information that has been shared with third parties for direct marketing purposes during the preceding calendar year and the identity of those third parties. To make such a request, contact us at the email address or postal address below in the “How to Contact Us” section.

8. LINKS TO OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by websites or services linked to or from the Services, including the information or content contained therein. Please remember that when you use a link to go from the Services to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement in our Services, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third party to access your User Content, you do so at your own risk.

9. CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. When we change the Policy in a material manner, we will post the updated version on this website and update the "Last Updated" date above. We encourage you to review this Policy whenever you use our Services in order to stay informed about our information practices.

To the extent not prohibited by law, any amendment or update to this Policy will apply to Personal Information that we already have collected and to any Personal Information that we subsequently may obtain. When required by applicable law, however, we may provide you with advance notice of any changes to this Policy and with an opportunity to object to such changes. If you exercise your right to object, the changes will not become effective with respect to your Personal Information, but your ability to use our Services may be terminated or impaired. We will explicitly notify you of the consequences of objection or non-objection to the extent and in the manner required by law.

10. RIGHT TO REQUEST DELETION OF INFORMATION

You may have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request. However, we may retain Personal Information as authorized under applicable law, such as Personal Information required as necessary to provide our services, protect our business and systems from fraudulent activity, to debug and identify errors that impair existing functionality, comply with law enforcement requests pursuant to lawful process, for scientific or historical research, for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. We require certain types of information so that we can provide our Services. If you ask us to delete it, you may no longer be able to access or use our Services. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response. You may email us at info@gotitleagency.com to request the deletion of your Personal Information.

11. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Services, please contact us at info@gotitleagency.com